100: The Boomers Ultimate Guide – Alan Berkson Turns The Mic Around

The Boomers Ultimate Guide

Alan Berkson of Freshdesk turns the mic around!

My great friend Alan Berkson has stopped by to turn the mic around and interview me about my latest endeavor, The Boomers Ultimate Guide on this 100th episode of ACT LOCAL Marketing for Small Business.

As always, my go to guy Alan Berkson was ready to help celebrate this monumental day on the ACT LOCAL podcast. Episode 100! Woohoo! Alan is Director of Community Outreach for Freshdesk, a cloud based customer service solution provider.

Alan is one of the smartest dudes I know. He shows up with a fresh perspective and always seems to ask the right questions. That is invaluable when you are building a business.

You can find Alan on Twitter: @Berkson0

Tweet me @kalynnamadio and use the hashtag #ACTLOCALMarketing to join the conversation.
Remember to SUBSCRIBE on iTunes! ACT LOCAL Marketing welcomes your comments and email.

Episode 100: The Boomers Ultimate Guide – Alan Berkson Turns The Mic Around

061: Customer Service Trends 2014 w/ Alan Berkson of Freshdesk

Customer Service Trends 2014

Alan Berkson

I’m always happy when my good friend Alan Bekson has time for ACT LOCAL Marketing and this week Alan shares what he sees as the most important Customer Service Trends 2014.

Alan Berkson is Director of Community Outreach for SaaS customer support company Freshdesk. He blogs and speaks about technology, digital media, and customer service based on his deep experience across Main Street, Wall Street and the United Nations, and as a pioneer in the managed services business in the SMB market.

You’ll learn about customer service options in the cloud and I even share my 8 Tips for Great Customer Service all on Episode 61.

Customer Service Trends 2014 – Episode 61

Tweet me about the show @kalynnamadio and use the hashtag #ACTLOCALMarketing to join the conversation.

Remember to SUBSCRIBE on iTunes! ACT LOCAL Marketing welcomes your comments and email.

051: Marketing Strategies on The Birthday Episode w/ Alan Berkson

Marketing Strategies

Alan Berkson

Funny as it may sound, my guest on Monday is…ME!

My good friend Alan Berkson has agreed to guest host  ACT LOCAL on Monday to interview me. While that might sound self indulgent to you — which it is — there is a method to my madness.

Monday happens to be my 50th birthday! Yeah me. So I’m turning the tables.

Alan and I will be looking at planning your Marketing Calendar for 2014. What steps should you take, especially if you’ve NEVER thought to build a true calendar before. I’ll hold your hand and walk you through it.

Join us for Marketing Strategies on this extra special birthday episode of ACT LOCAL Marketing.

Tweet me during the show @kalynnamadio and use the hashtag #ACTLOCALMarketing to join the conversation.

Tweet Alan during the show and follow him @Berkson0

Don’t forget to SUBSCRIBE on iTunes! ACT LOCAL Marketing welcomes your comments and email.

018: Content Marketing & Corporate Storytelling – Alan Berkson

Content Marketing

Alan Berkson

Hurricane Sandy has passed and she is the reason my good friend [and really smart dude] Alan Berkson and I had to postpone his November debut on ACT LOCAL!

In this episode #18 Alan and I will be discussing content, context and curation; and the concept of corporate story worlds. You don’t want to miss this episode of ACT LOCAL Marketing.

Alan Berkson is founder and principal at the Intelligist Group, a business strategy advisory service. In a fast-changing economic and technological landscape, he specializes in fostering change within organizations to ensure growth and profitability. Beginning with an in-depth discovery process he applies a system for helping businesses move past blockages, leverage unidentified or underutilized assets, and identify opportunities for growth.

Mr. Berkson is a seasoned leader and innovator with diverse Director, C-Level, and Strategic Consultant experience. He has provided top-tier service to companies from one-person firms to enterprise-level corporations—across Wall Street, the United Nations and Main Street—by wielding his own brand of non-traditional business strategy. Twenty-five years of entrepreneurial experience in a broad range of vertical markets has given him a unique ability to help businesses find their “undiscovered assets.” His greatest successes have been in helping businesses maximize value from their core strengths and by aiding/nudging/cajoling the creative process.

Alan is also recently Director of Strategy and Business Development for Starlight Runner Entertainment. It’s here that he is looking to apply world-class entertainment content development techniques to help organizations tell better stories.

You can find Alan’s blog or follow him on Twitter: @berkson0 to learn more about what he’s up to.

Tweet me during the show @kalynnamadio and use the hashtag #ACTLOCALMarketing to join the conversation.

Don’t forget to SUBSCRIBE on iTunes! ACT LOCAL Marketing welcomes your comments and email.