100: The Boomers Ultimate Guide – Alan Berkson Turns The Mic Around

The Boomers Ultimate Guide

Alan Berkson of Freshdesk turns the mic around!

My great friend Alan Berkson has stopped by to turn the mic around and interview me about my latest endeavor, The Boomers Ultimate Guide on this 100th episode of ACT LOCAL Marketing for Small Business.

As always, my go to guy Alan Berkson was ready to help celebrate this monumental day on the ACT LOCAL podcast. Episode 100! Woohoo! Alan is Director of Community Outreach for Freshdesk, a cloud based customer service solution provider.

Alan is one of the smartest dudes I know. He shows up with a fresh perspective and always seems to ask the right questions. That is invaluable when you are building a business.

You can find Alan on Twitter: @Berkson0

Tweet me @kalynnamadio and use the hashtag #ACTLOCALMarketing to join the conversation.
Remember to SUBSCRIBE on iTunes! ACT LOCAL Marketing welcomes your comments and email.

Episode 100: The Boomers Ultimate Guide – Alan Berkson Turns The Mic Around

061: Customer Service Trends 2014 w/ Alan Berkson of Freshdesk

Customer Service Trends 2014

Alan Berkson

I’m always happy when my good friend Alan Bekson has time for ACT LOCAL Marketing and this week Alan shares what he sees as the most important Customer Service Trends 2014.

Alan Berkson is Director of Community Outreach for SaaS customer support company Freshdesk. He blogs and speaks about technology, digital media, and customer service based on his deep experience across Main Street, Wall Street and the United Nations, and as a pioneer in the managed services business in the SMB market.

You’ll learn about customer service options in the cloud and I even share my 8 Tips for Great Customer Service all on Episode 61.

Customer Service Trends 2014 – Episode 61

Tweet me about the show @kalynnamadio and use the hashtag #ACTLOCALMarketing to join the conversation.

Remember to SUBSCRIBE on iTunes! ACT LOCAL Marketing welcomes your comments and email.