106: Small Business Trends 2015 w/ Laurie McCabe

Business Trends 2015

Laurie McCabe

It’s a New Year… and that means new trends. Business is always changing and to keep up, we need an expert to keep us on track. My favorite business trends 2015 specialist Laurie McCabe is here to talk about trends in the Small to Mid-sized business space as we move into a new year.

Laurie McCabe brings more than 20 years of experience in the IT industry to her current role at SMB Group. Laurie has built widespread recognition for her capabilities and insights in the small and medium business (SMB) market in several areas, including cloud computing, mobile solutions, business solutions, social networking and collaboration, and managed services. Continue reading

090: Personal Branding Power with Danielle M Miller

personal branding

Danielle M Miller

Personal branding in the corporate world. Showing smart women how to rise to the top of the corporate ladder is just one of guest Danielle M Miller’s specialties.

Danielle M Miller is a brand stylist and strategist who works with women entrepreneurs/solopreneurs/intrapreneurs to help them craft a distinctive, memorable, and resonant brand through the power of archetypes. She is the founder of The Empowered Brand, a boutique branding agency, host of The Empowered Brand HOA Show and upcoming podcast, and CEO of Danielle M Miller Coaching & Consulting. Using her unique blend of right-brain creativity and left-brain strategy, she helps women create a brand that imprints, influences, and impacts. When she’s not speaking, writing, teaching, and consulting, she can be found hanging out with her incredibly cute grandson.

Website: www.daniellemmiller.com

Personal Branding Power with Danielle M Miller

Tweet me here @kalynnamadio and use the hashtag #ACTLOCALMarketing to join the conversation.
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089: Video Marketing for Local Business – Andy Sokol

Video Marketing

Andy Sokol

You hear marketing experts talk about video marketing again and again because it works. Yet for most local small business owners, it is a mystery. Today’s guest is a local business owner who has broken the code on video marketing and he is ready to share what he’s learned with you.

From Lemonade to Lawn Mowers, Andy Sokol has always had an Entrepreneurial Spirit.

For as long as he can remember, Andy has always wanted to be in business for himself.  So at the age of six, he began his entrepreneurial path with a lemonade stand.  Seven years later, he retrieved and sold golf balls from the local golf course, in his backyard and then followed that up with a lawn mowing service.

At the age of 19, Andy would find himself attending various training events to guide him along his path.  While discussing his success, Andy said he “knew the key to my future success would come from my desire to always be better than the competition, never be stagnant and to continuously learn from the best.”

After a successful – though unfulfilling career – as an insurance salesman, Andy embarked on his first business venture.  In 1995, he and his brother Jeremy started CopyScan with no more than a one-page ad and word-of-mouth endorsements.

Today, Andy owns two of South Florida’s largest independent Document Management businesses.

Andy has discovered that In order to have a successful business all these years, he’s had to market his companies differently than his competitors in order to stand out from the crowd.  One of his favorite methods of marketing is through the use of YouTube videos.

So how does a brick and mortar business monetize free YouTube videos?  That is the topic of this episode of ACT LOCAL Marketing.

Video Marketing for Local Business – Andy Sokol

Tweet me here @kalynnamadio and use the hashtag #ACTLOCALMarketing to join the conversation.
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075: Local Business Marketing In The Trenches – Vicky Lyashenko

local business marketing

Vicky Lyashenko

Local Business Marketing in the trenches is changing every day (and sometimes seems like every hour). Small business and local business marketing professionals like Vicky Lyashenko know what’s working and what’s passé which saves you time and money chasing the wrong white rabbit.

Vicky Lyashenko is a wife, mom, speaker, and trainer. She helps and empowers local business owners to implement social media, email marketing, and word of mouth marketing to stand out online and create a raving customer base. Vicky has built a successful consulting business – Small Business Gal, based on the principals she teaches. To learn more about Vicky and her work, visit: SmallBusinessGal.com

Local Business Marketing In The Trenches

Tweet me during the show @kalynnamadio and use the hashtag #ACTLOCALMarketing to join the conversation.

Remember to SUBSCRIBE on iTunes! ACT LOCAL Marketing welcomes your comments and email.

061: Customer Service Trends 2014 w/ Alan Berkson of Freshdesk

Customer Service Trends 2014

Alan Berkson

I’m always happy when my good friend Alan Bekson has time for ACT LOCAL Marketing and this week Alan shares what he sees as the most important Customer Service Trends 2014.

Alan Berkson is Director of Community Outreach for SaaS customer support company Freshdesk. He blogs and speaks about technology, digital media, and customer service based on his deep experience across Main Street, Wall Street and the United Nations, and as a pioneer in the managed services business in the SMB market.

You’ll learn about customer service options in the cloud and I even share my 8 Tips for Great Customer Service all on Episode 61.

Customer Service Trends 2014 – Episode 61

Tweet me about the show @kalynnamadio and use the hashtag #ACTLOCALMarketing to join the conversation.

Remember to SUBSCRIBE on iTunes! ACT LOCAL Marketing welcomes your comments and email.

060: Corporate Storytelling and Brand Narrative w/ Lori Saitz

Corporate Storytelling

Lori Saitz

In corporate storytelling, the main character may be a person or the company itself and how a problem was resolved and the conflicts and tension that happened as a result of the problem.

Stories are what people remember in good marketing and what holds their interest. Not necessarily facts and figures, especially at the outset of building a relationship with potential clients or customers.

So how can a small business infuse good corporate storytelling and brand narrative into their existing online media? Here’s where my guest comes in.

Lori Saitz has more than 20 years of experience in marketing, corporate communications and broadcasting. She is the founder and CEO of Zen Rabbit, which is a company that helps business people say thank you to their customers. Immediately prior to launching Zen Rabbit, Lori worked as a radio personality and voice over talent in South Florida.

She’s currently in the process of a professional transition, which we discuss on Episode 60 of ACT LOCAL Marketing.

Lori is currently a member of the peer-to-peer strategy organization Her Corner. She has served as a pre-GED teacher and an adult literacy tutor and is an enthusiastic proponent for increasing literacy worldwide. She is a past president of a local Toastmasters International chapter and is a sought-after speaker for business meetings and conferences nationwide.

Lori spends her spare time at the gym and you may find her perusing the racks at Banana Republic, which she claims contributes to inspiring her creativity.

Corporate Storytelling and Brand Narrative

Tweet me during the show @kalynnamadio and use the hashtag #ACTLOCALMarketing to join the conversation.

Remember to SUBSCRIBE on iTunes! ACT LOCAL Marketing welcomes your comments and email.